Introducing Fin 3

Watch Chief Product Officer, Paul Adams, announce Fin 3 at Pioneer. Fin 3 is the highest performing AI Agent, for the most complex queries, on every channel.

Discover more from the Pioneer mainstage

Alongside the launch of Fin 3, we shared our vision for Fin’s evolution into a Customer Agent for the entire journey—and heard how top brands are transforming support with AI.

The future is one Customer Agent

The post AI world with Des Traynor

AI transformation panel

Guest keynote with Gary Vaynerchuck

Watch more Pioneer sessions and roundtables

Get exclusive access to talks and roundtables from the other Pioneer 2025 stages—featuring leaders from Anthropic, Crypto.com, Toast, BCG, Rocket Money, [solidcore], and Gamma, plus special guest speaker Gary Vee.

A group of people sat on chairs discussing AI in Customer Service.
Coming Soon

Explore Fin 3 and the Customer Agent vision further

Fin can now solve your most complex queries with Procedures, Simulations and even better Insights. And with major upgrades to Fin Voice, it works across more channels than any other agent.

Learn More

Fin will become a deeply trained expert in a range of roles across the customer journey to provide a truly seamless, concierge customer experience.

Learn More

Get started with the #1 AI Agent for customer service today

Our Partners

AWSfullstoryevaluagentSendSafelyAssembledScorebuddyFayeVectorizeZightsaasgenieThe SaaSy PeopleSolidRoadStracSmartlingresolve itReal Connections