Watch the Fin 3 Keynote

Introduced live at Pioneer, the most powerful AI Agent for customer service — now capable of handling the most complex queries across every channel.

Relive the biggest moments of Pioneer 2025

We launched Fin 3, now capable of handling the most complex queries across every channel. Explained our vision for Fin’s future as a broad Customer Agent. And heard from leading brands on how Al is transforming customer service.

Customer Agent is the future

Fin 3

Fin can now solve your most complex queries with Procedures, Simulations and even better Insights. And with major upgrades to Fin Voice, it works across more channels than any other agent.

Customer AI Agent

Fin will become a deeply trained expert in a range of roles across the customer journey to provide a truly seamless, concierge customer experience.

Highlights from the main Pioneer stage

Learn from industry pioneers and leaders in AI customer service to truly understand the incredible opportunity of AI. Hear real stories from those who are embracing AI Agents to transform their businesses.

Get started with the #1 AI Agent for customer service today

Coming soon: Watch every session from Pioneer 2025

Get the full event recap and see exclusive on-demand sessions with leaders from Anthropic, Crypto.com, Toast, BCG, Rocket Money, [solidcore] and Gamma—and special guest speaker Gary Vee.

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